LOADOUT Terms of Use

Last updated: November 9, 2026

1. Who we are. LOADOUT (tryloadout.com) is a brand of Charland & Co., a sole proprietorship in Quebec, Canada ("we", "us"). Contact: hello@tryloadout.com. These Terms apply to the website and to every LOADOUT prompt pack, persona and game (each a "Product"), free or paid. By using the site or a Product, you agree to these Terms. If you don't agree, don't use them.

2. Adults 18+ only. The site and Products are for adults 18 or older. By using them you confirm you are 18 or older. They are not directed to anyone under 18. You must also meet the age and other rules of the AI service you use. Custom work for an organization does not change this rule for Products on tryloadout.com or Gumroad unless we agree otherwise in a signed writing.

3. How Products work. Products are text files (prompts, personas and games) that you paste into or load on your own account with a third-party AI provider (for example ChatGPT, Claude, Grok or Gemini). We don't run the AI, don't see your conversations, and aren't responsible for the AI service, its availability, pricing, changes or terms. You need your own account and must follow that provider's terms and usage policies.

4. Getting Products through Gumroad. Products, including free ones, are delivered through Gumroad. For paid Products, Gumroad, Inc. is the merchant of record: it processes payment, collects applicable taxes, issues receipts, processes refunds and delivers files. Gumroad's terms apply to the payment. The price is the one shown at checkout. Free Products are still covered by these Terms.

5. Your licence. When you get a Product, we grant you a personal, non-exclusive, non-transferable licence to use it for your own personal purposes and your own internal work. You may not resell, share, sublicense, redistribute, publish or give away the Product files or substantial parts of them (including inside another prompt pack, persona, GPT, course or template), or remove the copyright notice. The Products remain our property; you receive a licence, not ownership of the files.

6. Your outputs. As between you and us, you own what your AI produces when you use a Product ("Outputs"), subject to your AI provider's terms and to any third-party rights. We claim no ownership of your Outputs. Outputs may not be unique.

7. AI disclaimer. Products run on third-party AI models that we do not control. AI output can be wrong, incomplete, made up, biased, offensive or out of date, and the same prompt can give different results or stop working when the AI service changes. Check important information yourself before relying on, publishing or acting on it. We don't guarantee any result, grade, income, time saving or outcome.

8. Not professional advice. Nothing in a Product or its Outputs is legal, medical, mental-health, financial, investment, tax, career, academic or other professional advice, and no professional relationship is created. See a qualified professional for those decisions. Don't use AI in an emergency: call 911 (US/Canada) or your local emergency number. In a mental-health crisis in the US or Canada, call or text 988.

9. Games with real public records. Some games can use real historical public records. Where that mode applies, content is labelled FACT (cited) or FICTION (AI-invented). Game verdicts are game results, not findings about real people. To report an error, or a real person who shouldn't appear, type report in the game to get a message you can email to skye-cos+loadout@mail.grokbot.com. We'll review it and fix or remove the content.

10. Acceptable use. Don't use Products or Outputs to break the law, harm or harass anyone, defame real people, infringe rights, deceive others, or break your AI provider's rules. You're responsible for how you use them.

11. Defective files: replacement or refund. If a paid Product file is defective, corrupted, materially not as described, or you can't access it, email hello@tryloadout.com with your Gumroad receipt within 30 days of purchase. We'll reply within 5 business days and replace or fix the file. If we can't, we'll refund you in full through Gumroad; when the money reaches you depends on Gumroad and your bank. Because Products are digital files delivered instantly, other paid sales are final unless the product page says otherwise; this doesn't affect your rights under section 12.3. For free Products, we may replace a defective file where reasonable. This section doesn't limit any right you have under consumer protection law.

12. Warranty and limitation of liability.

12.1 To the extent permitted by law, the site and Products are provided without any warranty beyond those stated in these Terms and those the law gives you.

12.2 To the extent permitted by law: (a) our total liability for any claim about a Product, the site or these Terms is limited to the amount you paid for the Product concerned (or US$50 if you paid nothing); and (b) we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, including losses caused by AI Outputs or third-party AI services.

12.3 Your rights are not limited. Nothing in these Terms excludes or limits: our liability for our own intentional or gross fault, for fraud, or for bodily or moral injury; any warranty, right or remedy you have under consumer protection laws that cannot be waived; or anything else the law doesn't allow us to limit. For consumers in Quebec, sections 12.1 and 12.2(b) do not apply to the extent the Quebec Consumer Protection Act forbids them.

13. Indemnity. To the extent permitted by law, you agree to indemnify us against third-party claims caused by your misuse of a Product or Output or by your breach of these Terms. This section does not apply to consumers in Quebec to the extent the law prohibits it.

14. Intellectual property and copyright notices. The site, the Products, the LOADOUT name and the site content are protected by copyright and other laws. To send us a copyright notice, email hello@tryloadout.com with your contact details, the work you say is infringed, where the material is, a statement that you believe in good faith the use is not authorized, a statement that your notice is accurate and that you are authorized to act, and your signature.

15. Suspension and termination. We may suspend or end access to free Products, updates or the site if you breach these Terms (for example by reselling files). Your licence ends automatically if you breach section 5. Sections 5 to 8 and 12 to 17 continue to apply after that.

16. Governing law and courts. These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there. The courts of the judicial district of Montréal, Quebec, have jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of the place where you live and your right to bring proceedings in its courts.

17. Changes. We may update these Terms. We'll post the new version here with a new "Last updated" date and, for material changes, give notice on the site. Changes apply going forward. Using the site or Products after a change means you accept it.

18. Contact. hello@tryloadout.com · Charland & Co., Montréal, Quebec, Canada.